Welcome
to the Vista Health System press room. Here,
you will find access to contact information,
fact sheets and news releases about Vista
Health System facilities and services.
All
media inquiries should be directed to the
Community Relations Department at
847-360-4354.
If
you wish to be added to our distribution list
for news releases, please send an e-mail to:
Valerie Culver
Director, Marketing/Business Development/Public
Relations
Valerie_Culver@chs.net
Additional
Information:
Patient
Condition Guidelines
Vista Health System is responsible for
protecting the privacy and confidentiality
of patients and their health information.
Requests from any and all media representatives
are to be directed to the Director of Marketing
and Public Relations.
All
requests must contain the patient's first
and last name. Information about the condition
of an inpatient, outpatient or emergency department
patient may be released only if the inquiry
specifically contains the patient's first
and last name.
As
long as the patient has not requested that
information be withheld, the hospital spokesperson
may release the patient's one-word condition.
These terms are:
- Undetermined - Patient awaiting physician and assessment
- Good - Vital signs are stable and within normal
limits. Patient is conscious and comfortable.
Indicators are excellent.
- Fair - Vital signs are stable and within normal
limits. Patient is conscious, but my be
uncomfortable. Indicators are favorable.
- Serious - Vitals signs my be unstable and not
within normal limits. Patient is acutely
ill. Indicators are questionable.
- Critical - Vital signs are unstable and not within
normal limits. Patient may be unconscious.
Indicators are unfavorable.
At
no time can the media contact patients directly
while they are in the hospital. Instead, the
media should be directed to request an interview
through the Marketing and Public Relations
Director. The hospital may deny access to
the media if it has been determined that the
presence of photographers and/or reporters
would aggravate the patient's condition or
interfere with patient care.
Media
Visits to Vista Health System Facilities
News crews are welcome to set up for live
shots or film on the sidewalks across the
street from Vista Health facilities at any
time. As a courtesy, however, we ask you to
notify the Community Relations Department
beforehand. Please do not interfere with patient
or ambulance access to any entrance. Once
inside the facility, all media must be escorted
by a member of the Community Relations staff
at all times when on assignment.
Members
of the media are required to notify the Community
Relations Department before coming to our
facility. While on Vista Health System grounds,
media must be accompanied by a Community Relations
staff member because of patient confidentiality
concerns. Media credentials must be clearly
displayed at all times for security reasons.
Please
remember that Vista Health System facilities
are private property. For the protections
of our patients and families, the Vista Health
Security Department strictly enforces the
visitor policy and retains the right to determine
admittance to the facility.
On-site
Filming
Vista Health System occasionally receives
requests by production crews to film using
surgery, nursing units or other health care
environments as a backdrop. We are unable
to accommodate any production filming at any
Vista Health System facility.
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